Westquay is a premier shopping hub in Southampton, one of the liveliest cities in the UK. The centre attracts millions of visitors each year with its exciting offerings including retail, dining and entertainment allowing retailers to connect with an affluent customer base.
Why Pop-up Retail
Imagine a physical store without long-term commitments and complicated logistics. The answer? Pop-up retail. A pop-up shop or a mid-mall kiosk provide an innovative means to engage your customers, increase visibility and drive sales in real-time. Retailers have the opportunity to gather valuable customer feedback to further refine their business strategy.

- Keeping it Budget-Friendly – A pop-up retail model keeps costs in check offering great flexibility, without compromising on high-returns. Retailers have the opportunity to choose short-term rental plans to test the waters before they dive in, introduce a new product line or sell exclusive products at a specific time of year.
- Customer Experience First – As reported by Direct Commerce, 9 out of 10 Brits returned to physical retail in 2024 demonstrating that there is customer demand. A well-placed kiosk in a high-footfall location gives retailers an opportunity to engage with their target group, giving them a tangible experience of products including look, touch and feel.
- Convert Engagement Into Sales – A whopping number of likes and comments look good on your feed, but a custom-branded kiosk attracting thousands of customers every single week boosts visibility and drives sales.
- Expand with Ease – With short-term pop-up retail, you can adapt, refine and scale at your own pace, on your terms, with our unmatched end-to-end support. No matter where you are in your retail journey – launching, testing, or growing – we will meet you where you are and help you get to where you want to be.
Why Westquay
Westquay offers retailers direct access to one of the most engaged demographics in the UK.
With a strong mix of established brands, independent retailers and a steady flow of shoppers looking for fresh experiences, it is an ideal venue to launch, test or expand your business.
17M
Annual Visitors
26%
Affluent Achievers, Acorn Profile
99 Mins
Avg. Dwell Time
120+
Shops
The South-East Advantage
South-East England is a powerhouse of retail, blending rich history, cultural landmarks, a diverse demographic, and a high-spending consumer base. A pop-up shop in this thriving region provides retailers unlimited opportunities to connect with shoppers, boost sales and enhance brand visibility in a dynamic retail landscape.
9,379,873
Population
£36,560
Avg. Salary
41.9
Avg. Age
So How Does it Work?
Our Rock Up and Pop Up solution provides retailers with a flexible way to launch a pop-up shop – whether it’s their first time ever, an expansion into new locations, or a seasonal sales opportunity.
We work with retailers from concept through to reality, with brands able to select the services that best fit their needs.
Why SpaceandPeople
Bringing pop-ups to prime spaces
On average, SpaceandPeople book space for over 290 pop-up retailers monthly
A pop-up for every business
From home bakers to global brands, there’s a pop-up retail solution to match your needs
Exclusive rights to premium venues in the UK
Tap into 370+ venues with a weekly footfall of 63.5M across the UK and Europe.

“Entering the physical retail market has been a breeze using the Rock Up and Pop Up service. The SpaceandPeople team has helped us throughout the set-up journey, working with us on graphics, merchandising and offering a staffing solution. The kiosk has given us the opportunity to interact and offer samples to customers, and gain valuable in-the-moment feedback, which our online business doesn’t do.”
Just Bee at Eldon Square, Meadowhall, Metrocentre, Bluewater, Westfield London and The Trafford Centre
We Work With A Range of Pop-Up Retailers, Including:
Start-Up Businesses, Established Brands & Online Retailers
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Send Your Pop-Up Retail Booking Enquiry For Westquay Today!
One Of Our Retail Experts Will Be In Touch Soon.
Frequently Asked Questions
- What is the process for pop-up retail?
Pop-up retailing is a contemporary and low risk way of trading in high footfall areas such as shopping centres.  Â
- Our Rock Up and Pop-Up kiosk service is a stylish, flexible and customisable end-to-end retailing solution – we can assist with a branded kiosk, retail space, merchandising, business planning and staffing.Â
- If you already have a kiosk or are looking to build one, we offer a range of mall space sizes and locations. We encourage you to speak to us before you start the kiosk design so we can advise on the venue’s design criteria.Â
- If you are looking for a larger space, it is also possible to open up a pop-up shop in an inline unit. Please contact us for current opportunities.Â
We will liaise with you and the venue and provide support in obtaining the relevant documentation in order to start trading. Use the booking form above to book pop-up retail space at Westquay, SouthamptonÂ
- Who can be a retailer?
Our pop-up retail service is tailored to our individual clients, which includes start-up businesses, established brands and online retailers. We also offer inline retailers the opportunity to expand their customer base. We do this by directing shoppers to their inline store, promoting seasonal product lines and/or attracting a different demographic than usual.Â
- Are there benefits to using a Rock Up and Pop Up Kiosk?
Our integrated kiosk service will allow you to trial physical retail for the first time, test new products and services in a low risk environment or trial new venues before committing to a longer lease. The flexibility of our short-term leases can give you the confidence you need to get started with kiosk retailing! Our pop-up retail offerings allow you to meet face to face with prospective customers, which is particularly useful if you are an online business. Kiosks can help to increase brand awareness as well as drive consumer engagement. To use one of our kiosks, please contact us to book pop-up retail space at Westquay, SouthamptonÂ
- What insurances and documentation do we require?
Generally £10m public liability insurance is required. If you currently have £5m, you can usually request a top up of your existing insurance (depending on your insurance provider). We require the following documents:Â
- Risk AssessmentÂ
- Method StatementÂ
- Proof of InsuranceÂ
- Photographic IDÂ
- Proof of AddressÂ
- Rights to Work in the UK EvidenceÂ
- PAT tests or receipts of any electrical items that are to be plugged in (A receipt is required if the item is less than 1 year old, otherwise it needs a valid PAT test which can be obtained from an electrician)Â
The average cost of PLI is £157 a year.Â
- Are there any additional costs / business rates?
Power usage is generally included in the rent, however excessive requirements may result in an additional charge. Should the access to water and drainage be required an additional charge is likely, you can discuss this with an Account Manager. You may be liable for business rates depending on the rateable value of your space and the size of your business.Â
- How much will it cost?
The cost to retail in a shopping centre varies depending on the retail set-up, product line you are selling, and the mall space chosen. The cost varies if you are renting an RMU, mall kiosk or using one of your own kiosks. One of our team will be able to advise on pricing when they know more about your business and requirements.Â
- Do you have any resources for first time retailers to understand the market?
Do you have any resources for first time retailers to understand the market?Â
Here are some links you might find useful:Â
About Us
Why Us
We place aspiring brands and businesses in high footfall venues for promotions, brand activations, sampling, and retail.
SpaceandPeople can place pop-up retail at Westquay and many other high footfall centres in South-East England as well as the rest of the UK and Europe.